Headset Guides
Here you will find all things headset related.
Please have a look through the below resources if you need to refresh your technical understanding or if you’re struggling to get started. If you still can’t find what you’re looking for please contact us and we’ll get back to you as soon as possible.
Headsets
Birds eye view of VR Headset
Front and side view of VR Controller
Headset case content
- VR Headset x1
- VR Controller x1
- Headphones x1
- USB A–C Charging Cable x1
- Lens Cloth x1
- Anti-Bacterial Wipe x2
- Ensure your controller and headset labels match – it is important that the labels (stuck on each headset/controller) match, as each headset is paired to its respective controller.
- Connecting the controller and ‘recentring’ – when the headset switches on, press the Pico button to ensure the controller is connected (you will see the blue LED on the controller flash a few times). Once the controller is connected, look and point directly forward and hold down the Pico button for a few seconds, to ensure the screen is aligned properly.
- Connecting to Wi-Fi – Double click the Pico button to bring up the system menu, then click on Wi-Fi (in the top left of your screen) with the select button. Connect to your desired network (you may need to enter a password, depending on your Wi-Fi settings). Once connected, you will see a green tick next to your chosen network. To return to the Antser platform, press the Pico button once.
- Do not leave the headsets (particularly the lenses) in or near sunlight as this will cause permanent damage to the screens.
- Hygiene is important when sharing the VR headsets. Please ensure you clean them (using the antibacterial wipes provided) between uses.
Birds eye view of VR Headset
Front and side view of VR Controller
Headset case content
- VR Headset x1
- VR Controller x1
- Headphones x1
- USB A–C Charging Cable x1
- Lens Cloth x1
- Anti-Bacterial Wipe x2
- Ensure your controller and headset labels match – it is important that the labels (stuck on each headset/controller) match, as each headset is paired to its respective controller.
- Connecting the controller and ‘recentring’ – when the headset switches on, press the Pico button to ensure the controller is connected (you will see the blue LED on the controller flash a few times). Once the controller is connected, look and point directly forward and hold down the Pico button for a few seconds, to ensure the screen is aligned properly.
- Connecting to Wi-Fi – Double click the Pico button to bring up the system menu, then click on Wi-Fi (in the top left of your screen) with the select button. Connect to your desired network (you may need to enter a password, depending on your Wi-Fi settings). Once connected, you will see a green tick next to your chosen network. To return to the Antser platform, press the Pico button once.
- Do not leave the headsets (particularly the lenses) in or near sunlight as this will cause permanent damage to the screens.
- Hygiene is important when sharing the VR headsets. Please ensure you clean them (using the antibacterial wipes provided) between uses.
Cornerstone VR app - In the headset
Antser room
Reception room that connects the different content rooms
Cornerstone room
The place to find our first party content including Rayleigh, Joe and Aisha’s stories, and our flagship experiences; The Unborn Child’s View and Carnaby Street.
Third party room
A room featuring content from our third party partners, National Autistic Society, Alzheimer’s Research UK, Foster Talk and University of Birmingham.
Young People’s room
The place to find experiences suitable and relevant for young people, including our CGI experiences exploring the teenage brain.
In Online Mode, if a video is not downloaded, you will see the download icon.
Point your beam to the download icon and click the Select button to start downloading.
You can check download process by seeing how complete the white outer circle is.
Once complete, the button will become a dustbin, this is the Delete button, please do not click this as it may delete the video.
What you will see when downloading content on the VR headset
After connecting the headset to WiFi, reboot the headset to start an automatic download for the latest update (if required). If an update hasn’t been installed before, you may see the below message. If not, skip this step. If so, click Settings using the select button, then click the toggle so on the right to turn it on and green, then click the back button below the screen and go to the next step.
Now simply click Install in the bottom right, then Done.
Antser room
Reception room that connects the different content rooms
Cornerstone room
The place to find our first party content including Rayleigh, Joe and Aisha’s stories, and our flagship experiences; The Unborn Child’s View and Carnaby Street.
Third party room
A room featuring content from our third party partners, National Autistic Society, Alzheimer’s Research UK, Foster Talk and University of Birmingham.
Young People’s room
The place to find experiences suitable and relevant for young people, including our CGI experiences exploring the teenage brain.
